No writer should ever write about how to write. It is an invitation to ridicule as readers see the writer is breaking all his own rules. So feel free to chuck the rotten tomatoes and custard pies in my direction as I share what I have been taught about writing. As ever, theory is easier …Continue Reading
Bad stuff happens in every life and every career. It will happen, but you do not know when or why or what exactly it will be. Deal with it poorly and it is terminal to your career. Deal with it well and you become more resilient and a better manager as a result. Your employer …Continue Reading
Think back to when you have performed at your best. Was it when There was no pressure, everything was laid back and you were living in easy street When the pressure was on to achieve some challenging goals which stretched your ability and stamina to the limit? Most people perform best under pressure. So we …Continue Reading
Once I was head of research for a political party, and it nearly cost me all my friendships (OK – both of them): I always had data to back up my opinions. I quickly discovered that people prefer opinions to facts. Much voting is tribal. Each political tribe uses facts like drunks use lamp posts: …Continue Reading
Mr and Mrs Nasty can be your boss, your customer or your colleague. You may not want to deal with them, but you have to deal with them. The question is how, especially when tempers and the temperature start to rise and it is hard to stay cool. There are two sure fire ways of …Continue Reading
The most unrealistic thing about TV soap operas is that the characters never mention the soap opera in conversation. The most surprising omission from an MBA is that it does not teach you how to manage MBA types. Managing MBAs is different from managing other colleagues; the more prestigious the MBA, the more distinctive the …Continue Reading
You do not need psychobabble to work out how to motivate people. Start by thinking about the best boss you ever worked for. What did the boss do to motivate you so well? Do you do the same things with your team? In practice, we all respond to simple motivational measures. Having asked thousands of …Continue Reading
Some managers think they delegate well when they delegate all the routine rubbish and, of course, all the blame. This pleases the manager more than the team. Effective delegation is the way to better performance for the boss and the team, but it requires courage, discipline and self-awareness. Here are ten simple tips on good …Continue Reading
There is plenty of advice on how to be a boss. But no asks the team what they really want from the boss. So I have asked thousands of team members what they expect from a good boss. The results were surprisingly consistent across industries, levels in the firm and nationality. Here are the top …Continue Reading
Just because you have been given a position of power, it does not mean you are in power. Even at CEO level, there a plenty of people who have the title but they are not leading: they are simply administrators of a legacy which they inherited from the last executive. This is your challenge: make …Continue Reading
This is where prudence and practice part company, even although they share the same destination: you must make budget. Failure to do so is a career limiting move. Prudence and practice are two different rou tes to the same destination. Prudence says you manage your budget conservatively. A simple rule is the 48/52 rule: aim …Continue Reading
Maths make some people break out into a cold sweat, others start drooling with excitement. An MBA course makes all managers sweat the numbers and the maths. Here are ten ways in which you can drive business thinking into the numbers you are presented with: Work the assumptions not the maths. You know that the …Continue Reading
Skill Pill pages
These events are guaranteed to be both practical and original. They draw on the practice of setting up successful businesses and on original research on leadership around the world, including seven years of research with tribal societies.
Throw away the electronic fetters of phone, internet, email and computer. Get rid of health and safety, legal, HR, IT, facilities, brand police, accounting. All gone. Now try leading.